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Earring Karl Hoop
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Customer Care is available Monday through Friday from 9 am to 6 pm CET, excluding holidays. Send us an email
We will respond to all queries within 24 hours, Monday to Friday, excluding holidays.
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In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily close our warehouses and pause delivery and return services.
We have decided to extend our return period to 60 days for all orders placed starting from 1 March, 2020, to ensure that you have enough time to decide whether to keep or return your items.
Please consult the dedicated section for more information.
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In line with recent government guidelines, and for the health of our community, we have taken the decision to temporarily close our warehouses and pause delivery and return services.
We have decided to extend our return period to 60 days for all orders placed starting from 1 March, 2020, to ensure that you have enough time to decide whether to keep or return your items.
Please consult the dedicated section for more information.
