Customer Care

Holiday Orders

Holiday Delivery

KARL.COM offers guaranteed delivery by December 24th for your gifts.

Choose your preferred delivery option:

- STANDARD DELIVERY: Complete your order by December 15th at 6 am EST.

- EXPRESS DELIVERY: Complete your order by December 18th at 6 am EST.

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Holiday Return Policy

For your gifts, we have decided to extend our return period during the holiday season.

All orders placed and delivered between November 10th and December 26th can be returned until January 15th. Orders delivered after December 26th follow the regular return policy of 20 days.

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