Customer Care

Holiday Orders

Holiday Delivery

KARL.COM offers guaranteed delivery by December 24th for your gifts.

Choose your preferred delivery option:

- STANDARD DELIVERY: Complete your order by December 15th at 6 am EST.

- EXPRESS DELIVERY: Complete your order by December 18th at 12 pm EST.

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Holiday Return Policy

For your gifts, we have decided to extend our return period during the holiday season.

All orders placed and delivered between November 16th and January 1st can be returned until January 21st. Orders delivered after January 1st follow the regular return policy of 20 days.

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